John V's Platinum Protection Plan

Product Repair

If we can't fix it, we'll replace it.*

Accidental Damage

Protect your product in case of punctures, cuts, rips, and burns.*

Peace of Mind

Use your product freely and without worry.

Accidental Stains

Stains caused by food and drink, kids and pets.*

Zero Deductible

No hidden fees or deductible when you file a claim.

Friendly Support

Enjoy a simple claims process via phone.
*See terms and conditions for details.

Review Terms and Conditions

How to Make a Claim

File a Claim: Call 888-845-6468 (Mon–Fri 9 AM–6 PM, Sat 9 AM–4 PM EST).

Claim Review: Once your claim is approved, we’ll notify you with the next steps.

Resolution: If your product cannot be repaired, it may be replaced.


See terms and conditions for details.

Frequently Asked Questions